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*Fares displayed on this Site are updated as of Dec/23/2024 at 06:22 AM IST. They are for One Way or Round Trips as mentioned alongside. These include our Service Fees and other applicable airline and government charges. Fares are based on historical data, may change without prior notice. Fare can't be guaranteed until ticketed. Read our Terms and Conditions carefully for more details.

Airbeas Travel Frequently Asked Questions (FAQs)

Booking, Flights & Tickets

You can book flights through our website or by calling our customer service. Our online booking system offers a simple two-step checkout process with competitive fares across multiple airlines.

We accept various payment options, including major credit and debit cards, bank transfers, and digital payment methods. Payment options may vary by region.

Infants: 0-1 years (must travel on adult's lap) Children: 2-11 years (allocated separate seat)

Can I book flights for unaccompanied minors?

You'll be notified immediately and offered options including:

  • Rebooking on the next available flight
  • Travel voucher for future use
  • Refund as per airline policy
  • Alternative routing options

An e-ticket is an electronic ticket sent via email containing a unique booking reference number. It serves as your valid travel document and can be easily reprinted if lost.

A direct flight may include stops for refueling without requiring passengers to change planes, while a non-stop flight travels directly from departure to destination without any stops.

Hotel Accommodations

You can modify your booking through:

- Contacting our 24/7 customer service

- Using our website

**Changes are subject to hotel policies and availability**

These services depend on hotel availability and may incur additional charges. Requests can be made during booking or by contacting the hotel directly.

Yes, we provide competitive rates for extended stays. Contact our customer service for the best available deals.

Car Rentals

Required documents typically include:

Valid driver's license

Credit card in the driver's name

Proof of insurance

Passport/Photo ID for international rentals

Basic insurance is included, but we recommend comprehensive coverage for complete protection. Additional insurance options are accessible at the time of booking.

Yes, one-way rentals are available but may incur additional charges. Please specify during booking.

A direct flight may include stops for refueling without requiring passengers to change planes, while a non-stop flight travels directly from departure to destination without any stops.

Travel Insurance

Our standard travel insurance includes:

- Trip cancellation/interruption

- Medical emergencies

- Lost/delayed baggage

- Flight delays

Additional coverage options available at additional charges ( T&C applies) .

Claims can be filed:

- Online through our website

- By contacting our claims department

For additional support, reaching our customer care department is suggested.

Note: Documentation requirements vary by claim type.

General Information

Each region has dedicated support:

-UK: +44 020 4515 8077

-US: +1 949 409 3027

-CA: +1 949 409 3027

-IN: +91 8130390867

-Mexico: +1 949 409 3027

Cancellation policies vary by service and provider. Generally:

- Flights: As per airline policy

- Hotels: 24-48 hours notice typically required

- Car rentals: 24 hours notice usually needed

- Insurance: Varies by policy type

Confirmations are sent via:

- Email (primary method)

- SMS alerts (if opted in)

- Available in your online account

- Through our mobile app

Contact the airline directly 72 hours before departure or check online using the PNR issued after ticketing.

Payment & Protection

Yes, all flight-inclusive holiday packages are protected under relevant aviation authorities (ATOL, IATA, etc.) in respective countries.

Yes, you can secure your booking with a deposit, though final fare may vary if full payment isn't made by the deadline.

Changes & Cancellations

Name changes are not permitted on issued tickets. You'll need to cancel and book a new ticket under the new passenger's name.

Charges vary by fare type and airline. Some tickets are non-refundable, while others may incur airline and administrative fees.

Refunds typically process within 2-6 weeks after receiving the cancellation request.

Travel Documentation

- Valid passport/ID

- Printed or digital e-ticket

- Visa (if required)

Special Services

Yes, special meal requests and seat preferences can be arranged during booking, subject to availability.

Extra baggage can be purchased during booking or added later through your booking management portal.

International Travel

: Visa requirements vary by nationality and destination. Check with respective embassies or consulates.

Recommend arriving 3 hours before international flights and 2 hours for domestic flights.

Payment Security

All transactions are secured using industry-standard encryption and security protocols.

- Authorization letter

- Copy of cardholder's ID

- Copy of payment card

- Verification documents

Insurance & Protection

While not mandatory, it's highly recommended for all international travel.

Covers flight-inclusive packages against company insolvency, ensuring refunds and repatriation if necessary.

For any questions not covered here, please contact our 24/7 customer service team or visit your regional Airbeas Travel website.

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